Saturday, February 17, 2007
We bought our appliances at Warners-Stellian, and were very happy with their service and selection. After we ordered them (and paid a big down payment), Michael and Adam said they'd coordinate with them for a delivery date. Suddenly, Warners-Stellian got impatient, however, and told us that we'd have to take delivery before January 31 or there would be an extra charge. Adam said he'd tried to negotiate a later delivery date--the date we wanted them--but it was no go. We didn't learn about this until the first week in February.
Jim called the woman we bought the appliances from, and she said we wouldn't have to pay the extra few hundred dollars if we took delivery right away. Then she said we'd have to wait until they got them in stock. One might think that if they didn't have them in stock, it might not be vitally important to take delivery of them immediately, but then we probably don't understand the finer points of appliance buying.
The very nice delivery people set an oven, a stovetop, and a microwave on our living room floor, and seemed surprised that we wanted them before we had a kitchen. We were surprised too.